KOKO International Co., Ltd. (hereinafter referred to as "our company") has established the following privacy policy to ensure the appropriate protection of personal information received from customers in operating the KOKOIST online store (hereinafter referred to as "this store").

Information Management

In order to protect personal information such as your address, name, and telephone number, we provide training within the company on how to handle personal information, comply with laws and regulations regarding personal information, and take appropriate measures to prevent unauthorized access to, leakage, loss, destruction, falsification, etc. of personal information.

Purpose of Use

We use the personal information provided by you for the following purposes:

1. To carry out transactions such as reservations, delivery, and payment for purchased products
2. To inquire and automatically display membership information, purchase history, etc. of customers who have registered for various membership services such as MEMBERS and Diploma Members of our shop.
3. To introduce our services and products
4. To ask for your opinions (through questionnaires, etc.) regarding our services and products in order to improve product development and service enhancement
5. To investigate and respond to inquiries from customers

Regarding confirmation of personal information

You can only use your personal information

• Confirmation, correction, addition, deletion of registered information
• Suspension of Use

You can do the following.

Disclosure and provision of information to third parties

We will not disclose or provide your personal information to any third party except in the following cases:

• When we have obtained your consent
• When disclosure is required by law, etc.
• When disclosing to a company that outsources its business in order to carry out the services requested by the customer

In addition, we may outsource the handling of personal information for the following purposes.

• Product payment processing
• Product delivery operations
• Web server and database management

Contact Us

For complaints, inquiries, or confirmations regarding the handling of personal information, please contact the following address.

KOKO International Co., Ltd.
KOKOIST Online Shop
TEL: 03-6228-7793
Weekdays 10:00-18:00 (Closed on Saturdays, Sundays and public holidays)

Established and enforced on July 20, 2010